Have Questions? Find Every Answer Here.

How many servings can I expect from each whole cheesecake?
  • ​​If you feel generous you can cut  up to 14-18 slices from an 8 or 9 inch cake respectively.
  • If you feel greedy, just slice 8 - 10.
  • To serve several, know that our new 12 inch size can feed 40 - 50 persons.

Is ordering easy?
Of course it is. Especially when you have choice! Simply:
- Click on the item that you desire
- Choose your cake type
- Choose your cake size
- Choose pick-up, delivery or shipping

Are Schweet Original Homemade Chicago cheesecakes really as great as the chatter says?
You bet.  You be the judge.  See our customer videos on this page and reviews here.
​
What size cakes do you offer?  We have:
  • Cheesecake cupcakes by the 1/2 or full dozen
  • 12-inch party size cakes weigh 12 lbs.
  • 9-inch cakes each weigh 4.3 lbs.  
  • 8 inch 3.8 lbs. 
  • 4 inch cakes approx 11-12 oz.

Do you have the full inventory of cake sizes at your Chicago kitchen?
  • Our store has limited inventory, so visit to see what fresh items we have on our bakery shelves.  You can guarantee any size that you'd like when you order in advance online or via phone 1 day prior.  This means that having our 12 lb 12 inch round or cheesecake cupcakes is guaranteed!

What are your kitchen hours and location?
  • We are open to the public on Saturdays from 11am - 4pm
  • You can order online and arrange for 1) a special private pick-up when we are closed to the public at our location or 2) personal delivery Mondays through Fridays from 11am - 6pm and Saturdays from 11am - 4pm

Do you have bundles or dessert table packages?
  • Yes, we do.  We are excited to allow customers the ability to create their own dessert tables.  View the menu by clicking here.

Can I walk in on any day and time to make a purchase?
  • Stop by our quaint cheesecake hub on Saturdays from 11am - 4pm to see what fresh artisan product we have in inventory.  We can guarantee your menu request of ANY item when you order online a day in advance for pick-up, or even delivery to your location.

If the available pick-up times are not convenient can I be accommodated?
  • Give us a call at 312-620-9469 and we'll certainly see what we can do for you!

Do you deliver?
  • ​​Yes!  Deliveries are made between 11am - 6pm Mondays through Fridays and Saturdays from 11am to 4pm for $2.99.  Place an order through our website and choose to have it delivered to your Chicagoland location for either 1) next day delivery or 2) for a specific future date.  During the order process - you'll see a box where you'll enter your date and time preference.   It's easy.  Order now.

Where do you deliver locally?
  • We make deliveries to: Chicago and the surrounding suburbs
​​
​​Do you ship out of state?
  • We get this request quite often, however, we do not currently offer this service.

If I'd like a future delivery, such as next day, when must I place my order?
  • For next day, your order must be placed by 2pm CST in order to be delivered by the next business day.  Orders received after 2pm will be processed the next business day and fulfilled the following day.  This process also applies for orders placed on the weekend.  Example:

​- Scenario 1:  Order placed by 2pm on Monday will be processed that day and delivered the next day - on Tuesday.
​- Scenario 2:  Order placed at 3pm on Monday will be processed on Tuesday and delivered the next day - on Wednesday.
- Scenario 3:  Order placed on Saturday or Sunday will be processed on Monday (the next business day) and delivered on Tuesday.

Do you deliver on weekends? 
  • ​We deliver Monday thru Saturday.

Once I place my online order, what are the next steps?  How do I ensure timely and complete fulfillment of my cheesecake(s)?
  • Once you place your order online you will receive a confirmation email with the purchase details and an order number.  You can then expect a personal phone call and/or text message to confirm your order and the specifics that you've requested.  It's personal.

​I heard that you have a great tasting gluten-free cheesecake.  Tell me more!
  • You heard well.  You can choose a gluten free cheesecake type when ordering any of our cheesecakes.  Be assured that it is free of gluten, from the signature batter down to the crust - and it tastes great.  The crust is finely prepared with an oatmeal base to help bind and sweeten without compromising taste and texture.  

I'd like to have a question answered immediately.  How can I speak to someone?
  • ​You can text us at 312-620-9469 in case we're in the kitchen.  You can call us at this same number.  You can also contact us other ways here.
​
​I'd like a plain cake.  Which item from your menu would best suit this preference?  
  • You'll want The Jayne, because it's the plainest.  Have one with no topping, or as we suggest:  with a delicious layer of housemade whipped cream.  ORDER THE JAYNE

Where do I enter my special coupon code? 
  • ​Enter it after you press the "Checkout" button during the purchase process.  A box will appear for you to insert it.

​Where do I get a special coupon code?
What do customers have to say about your cheesecakes? ​
​​It's my birthday and I'd like a cheesecake instead of a boring traditional cake.  How can Schweet make me feel special?
  • ​Enter your birthday to receive a delicious complimentary cheesecake! We give away 1 cake each month.  Submit your info here.

Are there allergens in your products? 
  • Some of our products contain nuts and/or are prepared in a kitchen that is exposed to nuts. All products contain dairy. Our traditional graham crust contains wheat flour and soybean oil.  Our oatmeal crust does not. ​

Do you sell individual slices?
​Do you have prices for businesses and special events?
​​Do you have a mailing list where I can receive info on special offers and events?
​So far, what is the favorite cheesecake?
​Will you share my contact information with third parties and/or send me lots of messages I don't want to receive?
  • ​No.  Your data is personal and we do not share or sell it with third parties or affiliates of any kind.  We value your privacy.  We would never abuse our relationship with you.  We send no more than 2 monthly emails.  We will occasionally send you a "pop up" shop text message (no more than 2 monthly) alerting you to special  Schweet sampling events in Chicago.  Of course, you can always opt out of our mailing list at your leisure.
​
What is your return and shipping policy?
  • As our products are perishable, all food sales are final. However, Schweet will be happy to issue a store credit in the unlikely event that they might be damaged during delivery our company.  When picking up and transporting products from our location to your destination we urge customers to make the necessary storage and refrigeration arrangements in advance so that they can enjoy the full flavor and freshness of our products.
Serving Sizes
Find Us at
5051 W. Chicago Avenue
​in Chicago

Schweet Original Homemade Chicago Cheesecake

5051 W. Chicago Avenue in Chicago   312/620-9469
​© 2019