Have Questions? Find Every Answer Here.
How many servings can I expect from each whole cheesecake?
  • ​​If you feel generous you can cut  up to 14-18 slices from an 8 or 9 inch cake respectively.
  • If you feel greedy, just slice 8 - 10.

Do you deliver?
​​Yes, in 2 ways:
  • Order via Ubereats (a limited menu) for fast same-day delivery here.
  • ​Order via Door Dash for fast same-day delivery here (a limited menu)
  • Place an order through our website and choose to have it delivered to your Chicagoland location next day via in-house delivery for $2.99.

Where do you deliver locally?
Our shop makes deliveries to:
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​- Chicago
- Berwyn
​- Bellwood
- Broadview
- Cicero
- Evanston
​- Forest Park
- Maywood
- Oak Brook
- Oak Park
- River Forest
- Riverside
- Skokie

​How/where do I choose the delivery or pick-up option?
  • You'll see this option during the check-out process.  After entering your name and address information you'll have access to choose your Shipping Method. Choose delivery ($2.99 fee) or pick up at our artisan store at no charge.  

Once I place my online order, what are the next steps?  How do I ensure timely and complete fulfillment of my cheesecake(s)?
  • Once you place your order online you will receive a confirmation email with the purchase details and an order number.  You can then expect a personal phone call and/or text message to confirm your order and the specifics that you've requested.  It's personal.


​But I'd like to have an artisan cheesecake during a time when your store is not open!  Can you help?  
  • Of course we can.  Simply order online to schedule a private store pick-up or delivery to your location Monday through Saturday. State your day and time preference in the "Note" box during the check-out process.  It's personal. 

I heard that you have a great tasting gluten-free cheesecake.  Tell me more!
  • You heard well.  You can choose a gluten free cheesecake type when ordering any of our cheesecakes.  Be assured that it is free of gluten, from the signature batter down to the crust - and it tastes great.  The crust is finely prepared with an oatmeal base to help bind and sweeten without compromising taste and texture.  

I'd like to have a question answered immediately.  How can I speak to someone?
  • You can text us for an immediate answer at 312-620-9469 or call us at this same number.  In case we are in the kitchen you can also contact us other ways here.
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I'd like a plain cake.  Which item from your menu would best suit this preference?  
  • You'll want The Jayne, because it's the plainest.  Have one with no topping, or as we suggest:  with a delicious layer of housemade whipped cream.

ORDER THE JAYNE
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Do you have gift cards?
  • Yes, we do!  Our artisan products are perfect for unique gift giving to colleagues and family.  Purchase one here. 

I understand that in-house deliveries are made next day, however, I prefer a different delivery day. How do I make this request?
  • ​​During the checkout process, simply utilize the "Note" box to state your preferred date for delivery.  Done. ​
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Where do I enter my special coupon code? 
  • ​Enter it after you press the "Checkout" button during the purchase process.  A box will appear for you to insert it.

​Where do I get a special coupon code?
What do customers have to say about your cheesecakes? ​
​​It's my birthday and I'd like a cheesecake instead of a boring traditional cake.  How can Schweet make me feel special?
  • ​Enter your birthday to receive a delicious complimentary cheesecake !  We give away 1 cake each month.  Submit your info here.

Are there allergens in your products? 
  • Some of our products contain nuts and/or are prepared in a kitchen that is exposed to nuts. All products contain dairy and gluten (wheat flour).
​
Do you freeze your cheesecakes?  
  • No.  Who wants that?
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Where are you located?
  • ​We are based and sell in Chicago via our website and at our store location:  5051 W. Chicago Avenue in Chicago.  We're the warmest and sweetest place on the block - come on by.

How much is delivery?
  • ​It’s $2.99.  Isn't that nice?

When must I place my order to ensure next day local delivery?
  • ​All orders must be placed on business days (Monday - Friday) by 2pm CST in order to be delivered by the next business day.  Orders received after 2pm will be processed the next business day and fulfilled the following day.  This process also applies for orders placed on the weekend.  Example:

​- Scenario 1:  Order placed by 2pm on Monday will be processed that day and delivered the next day - on Tuesday.
​- Scenario 2:  Order placed at 3pm on Monday will be processed on Tuesday and delivered the next day - on Wednesday.
- Scenario 3:  Order placed on Saturday or Sunday will be processed on Monday (the next business day) and delivered on Tuesday.

Do you deliver on weekends? 
  • ​We deliver Monday thru Saturdays.

At what time will my order be delivered?
  • ​If you are local in Chicago, be sure that you state your preferred delivery time in the Note box during the checkout process.  We'll contact you in follow-up to coordinate an accurate delivery time.  Missing delivery of a freshly made cheesecake would not be good! ​
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What are your hours?
We will be expanding hours soon, but currently keep artisan hours as follows: 
  • Thursday from 11am – 5pm
  • Fridays 11-6pm
  • Saturdays 11am – 5pm

​How can we call, email or join the mailing list to receive special promotions? 
Do you sell individual slices?
​Do you have bulk/wholesale prices for businesses and special events?
​What are the sizes of your cheesecakes?
  • ​Our 9-inch cakes each weigh 4.3 lb.  Sharing is advised.  We also have 8 inch (3.8 lbs.)  and 4 inch cakes (approx 11-12 oz.).

​​Do you have a mailing list where I can receive info on special offers and events?
​So far, what is the favorite cheesecake?
​Will you share my contact information with third parties and/or send me lots of messages I don't want to receive?
  • ​No.  Your data is personal and we do not share or sell it with third parties or affiliates of any kind.  We value your privacy.  We would never abuse our relationship with you.  We send no more than 2 monthly emails.  We will occasionally send you a "pop up" shop text message (no more than 2 monthly) alerting you to special  Schweet sampling events in Chicago.  Of course, you can always opt out of our mailing list at your leisure.
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Do you give back?  Tell me about what you do for community.
What is your return and shipping policy?
  • As our products are perishable, all food sales are final. However, Schweet will be happy to issue a store credit in the unlikely event that they might be damaged during delivery or shipment by our company.  When picking up and transporting products from our location to your destination we urge customers to make the necessary storage and refrigeration arrangements in advance so that they can enjoy the full flavor and freshness of our products.

Visit Our
​Cozy Shop

5051 W. Chicago Avenue
in Chicago
​312/620-9469
Location & Hours
5051 W. Chicago Avenue in Chicago
312-620-9469
Thursdays 11am - 5pm
Fridays - 11am - 6pm
Saturdays - 11am - 5pm
​© 2019