Frequently Asked Questions

What Customers Say
Where We Deliver in Chicago
Click on your zipcode below to start an order:
Where To Find Us
Visit at 5051 W. Chicago Avenue
​Where do I enter my special coupon code? 
  • ​Enter it after you press the "Checkout" button during the purchase process.  A box will appear for you to insert it.

​Where do I get a special coupon code?
Do you deliver?
​Yes, in 2 ways:
  • Order via Ubereats for fast same-day deliver here.
  • Place an order through our website and choose to have it delivered to your Chicago location next day via in-house delivery for $2.99.

​​I understand that in-house deliveries are next day, however, I prefer a different delivery day. How do I make this request?
  • ​During the checkout process, simply utilize the "Note" box to state your preferred date for delivery.  Done.

What do customers have to say about your cheesecakes?
  • ​See what buyers think here on our Facebook page:  
https://www.facebook.com/pg/schweetcheesecake/reviews/​
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​​It's my birthday and I'd like a cheesecake instead of a boring traditional cake.  How can Schweet make me feel special?
  • ​Enter your birthday to receive a delicious complimentary cheesecake !  We give away 1 cake each month.  Submit your info here.

Are there allergens in your products? 
  • Some of our products contain nuts and/or are prepared in a kitchen that is exposed to nuts. All products contain dairy and gluten (wheat flour).
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Where are you located?
  • ​We are based and sell in Chicago via our website and at our store location:  5051 W. Chicago Avenue in Chicago.

When must I place my order to ensure next day delivery?
  • ​All orders must be placed on business days (Monday - Friday) by 2pm CST in order to be delivered by the next business day.  Orders received after 2pm will be processed the next business day and fulfilled the following day.  This process also applies for orders placed on the weekend.  Example:

​- Scenario 1:  Order placed by 2pm on Monday will be processed that day and delivered the next day - on Tuesday.
​- Scenario 2:  Order placed at 3pm on Monday will be processed on Tuesday and delivered the next day - on Wednesday.
- Scenario 3:  Order placed on Saturday or Sunday will be processed on Monday (the next business day) and delivered on Tuesday.

Do you deliver on weekends? 
  • ​We deliver on Saturdays, but not on Sundays. 

At what time will my order be delivered?
  • ​We'll contact you to coordinate an accurate delivery time.  Missing delivery of a freshly made cheesecake would not be good!
​​How much is delivery?
  • ​It’s $2.99.  Isn't that nice?

What are your hours?
We will be expanding hours soon, but currently keep artisan hours as follows: 
  • Thursday from 11am – 5pm
  • Fridays 11-6pm
  • Saturdays 11am – 5pm

​How can we call, email or join the mailing list to receive special promotions? 
Do you sell individual slices?
​Do you have bulk/wholesale prices for businesses and special events?
​What is the size of your cheesecakes?
  • ​Our 9-inch cakes each weigh 4.3 lb.  Sharing is advised.  We also have 8 inch (3.8 lbs.)  and 4 inch cakes (1/4 lb).

​Do you deliver out-of-state?
  • ​Currently we only deliver in Chicago.  For us, remaining local ensures freshness that we can guarantee.

​Do you have a mailing list where I can receive info on special offers and events?
​So far, what is the favorite cheesecake?
​Will you share my contact information with third parties and/or send me lots of messages I don't want to receive?
  • ​No.  Your data is personal and we do not share or sell it with third parties or affiliates of any kind.  We value your privacy.  We would never abuse our relationship with you.  We send no more than 2 monthly emails.  We will occasionally send you a "pop up" shop text message (no more than 2 monthly) alerting you to special  Schweet sampling events in Chicago.  Of course, you can always opt out of our mailing list at your leisure.
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