Have Questions? Find Every Answer Here.
How many servings can I expect from each whole cheesecake?
  • ​​If you feel generous you can cut  10- 12 slices from an 8 inch cake respectively.
  • If you feel greedy, just slice 8.
  • To serve several, know that our new 12 inch size can feed 30-35 persons.  It's a special order item that requires 1-day advance order placement.

Is ordering easy?
Of course it is. Especially when you have choice! Simply:
- Click on the item that you desire
- Choose your cake type
- Choose your cake size
- Choose pick-up, delivery/shipping

Can I just walk in and shop?  Do you have the full inventory of cake sizes at your kitchen?
Our store carries 4inch round personal sized and 8 inch whole cakes daily!  We also have other items that are special order which require a 24-hour advance order placement.  View the Special Order menu by click here to see them: 
  • The12 lb 12 inch rounds
  • Cheesecake cupcakes
  • Gluten free cheesecakes

Are Schweet Original Homemade Chicago cheesecakes really as great as the chatter says?
You bet, but you be the judge.  See our customer videos on this page and reviews here.
​
Do you have gift cards?
  • Of course we do. Come in store to purchase a plastic card or Purchase an E-gift card here. Both can be redeemed online or in-store.  It makes the perfect gift!

I'd like to check my gift card balance.  How do I do that? 
  • You can check the amount of gift card balances (plastic cards and e-cards) by entering the card number at this link: 
https://squareup.com/gift/0APYB5JDMB9Q2/check-balance

What size cakes do you offer?  We have:
What items are special order?
  • ​Our 12 pound 12 inch round cakes, our cheesecake cupcakes and gluten free options require a 24-hour advance order placement.  As you can guess, multiple small portions and large items require more attention to preparation and packaging.

What are your kitchen hours and location?
  • We are open Tuesday through Friday from 12 - 6pm and Saturdays from 11am - 4pm at 5248 W. Chicago Avenue in Chicago.  Stop our store during these times to shop at your leisure.
  • Order online for quick and easy order placement which is the best method.
  • Or you can reach us by phone to place an order for pickup or delivery. 
  • You can choose curbside pick-up at checkout. 

Do you have bundles or dessert table packages?
Do you deliver? 
  • We make deliveries to locations within an 11 mile radius from our shop. We are also on several digital delivery platforms.  Click "more options" in the map below and enter your address to determine if you are within our delivery area.  Or, click the digital delivery logos in the margin of this page to see if we deliver to your address.
  • Orders that total $40.00 or more earn free delivery/shipping. Simply state your preferred delivery date and preferred time in the "Note to Seller" textbox which will appear during the online checkout process after payment info is entered. Delivery can be made within 1 hour of the order placed and only during operating hours and can only be made within an 11 mile radius: Tuesday - Friday 12noon to 6pm CST and Saturdays 11am - 4pm CST. To-date, all orders are no-contact and will be left at the designated address as stated in the order form.​ ​
​
If I'd like a future delivery when must I place my order?
  • At any time you can place a future order that is next day or up to 90 days into the future.  State your date of fulfillment during the checkout process. 

​​Do you ship out of state?
  • We get this request quite often, however, we do not currently offer this service.
​
Once I place my online order, what are the next steps?  How do I ensure timely and complete fulfillment of my cheesecake(s)?
  • Once you place your order online you will receive a confirmation email with the purchase details and an order number.  When your order is ready you can then expect an email, personal phone call and/or text message to confirm its readiness.  It's personal.

​I heard that you have a great tasting gluten-free cheesecake.  Tell me more!
  • You heard well.  You can choose a gluten free cheesecake type when ordering any of our cheesecakes.  Be assured that it is free of gluten, from the signature batter down to the crust - and it tastes great.  The crust is finely prepared with an oatmeal base to help bind and sweeten without compromising taste and texture.  

I'd like to have a question answered immediately.  How can I speak to someone?
  • ​You can text us at 312-620-9469 in case we're in the kitchen.  You can call us at this same number.  You can also contact us other ways here.
​
​I'd like a plain cake.  Which item from your menu would best suit this preference?  
  • You'll want The Jayne, because it's the plainest.  Have one with no topping, or as we suggest:  with a delicious layer of housemade whipped cream.  ORDER THE JAYNE

Where do I enter my special coupon code? 
  • ​Enter it after you press the "Checkout" button during the purchase process.  A box will appear for you to insert it.

​Where do I get a special coupon code?
What do customers have to say about your cheesecakes?​
Can I freeze your cheesecakes? If so, how long will they remain fresh?
  • Of course you can freeze them, if you desire, and we hear they are just as amazingly delightful when they unthaw!  They keep for approximately 4 months.  They keep 5-7 days in a good fridge. Thanks for asking.

​​It's my birthday and I'd like a cheesecake instead of a boring traditional cake.  How can Schweet make me feel special?
  • ​Enter your birthday to receive a delicious complimentary cheesecake! We give away 1 cake each month.  Submit your info here.

Are there allergens in your products? 
  • Some of our products contain nuts and/or are prepared in a kitchen that is exposed to nuts. All products contain dairy. Our traditional graham crust contains wheat flour and soybean oil.  Our oatmeal crust does not.  Did you know that we have a gluten free cheesecake.  See it here.​

Do you sell individual slices?
​Do you have prices for businesses and special events?
  • ​Of course we do!  Contact us for a quote to tell us what you want. 

​​Do you have a mailing list where I can receive info on special offers and events?
​So far, what is the favorite cheesecake?
​Will you share my contact information with third parties and/or send me lots of messages I don't want to receive?
  • ​No.  Your data is personal and we do not share or sell it with third parties or affiliates of any kind.  We value your privacy.  We would never abuse our relationship with you.  We send no more than 2 monthly emails.  We will occasionally send you a "pop up" shop text message (no more than 2 monthly) alerting you to special  Schweet sampling events in Chicago.  Of course, you can always opt out of our mailing list at your leisure.
​
How do I state where I'd like to have a cake delivered if it is other than my own address or home location?
  • During the checkout process you have access to a note box where you should state the specific date and time of your requested delivery.  Also, we will deliver your order to the recipient name and address that you list in the Shipping section of your order form.

What if I or my recipient misses the delivery?
  • We are not obligated to leave your order with anyone or at any location that you did not pre-authorize according to your order note.  Please be sure to provide accurate and reliable information to ensure a timely and successful delivery.  Orders that are not deliverable will be returned to our kitchen and refunded minus a $5 distribution fee.  Customers will be notified in such instances during the delivery attempt.  We are not able to make re-delivery attempts.

What is your return and delivery/shipping policy?
  • As our products are perishable, all food sales are final. However, Schweet will be happy to issue a store credit in the unlikely event that they might be damaged during delivery our company.  When picking up and transporting products from our location to your destination we urge customers to make the necessary storage and refrigeration arrangements in advance so that they can enjoy the full flavor and freshness of our products.
Are you on social media?
  • You bet. You can find us on Facebook and Instagram using the following:  @schweetcheesecake.  
​
What are your nutritional facts?
  • Our plainest cake yields the following nutritional facts:

Covid19 Safety Policy


We take sanitation serious and operate in alignment with guidelines that are outlined with the Center for Disease Control and local regulators when preparing, packaging and serving our products.  Gloves, masks, frequent hand washing, frequent surface cleaning, social distancing, and the use of shields and hand sanitizer products are protocol.  All patrons and delivery persons must wear a mask when picking up product at our facility.


DELIVERY

For orders totaling $40 or more, delivery is complimentary to locations within an 11 mile radius from our shop.  Click "more options" in the map below and enter your address to determine if you are within our delivery area. ​ 
We make deliveries through digital platforms.  Click on the logos below to see if we deliver to your address:
Find Us at
5248 W. Chicago Avenue
​in Chicago
Schweet Original Homemade Chicago Cheesecake
5248 W. Chicago Avenue in Chicago   312/620-9469
​© 2021